Solutions for Fire Departments
10-8 Systems provides cloud-native Computer-Aided Dispatch (CAD) software for fire departments. Connect dispatch, incident command, and field crews with live incident information, apparatus status, and interoperability for mutual aid response.
Interoperability
10-8 Systems: Built for the realities of modern fire operations
Fire operations are dynamic. Incidents escalate, scenes expand, and crews coordinate across units and agencies.
Operations depend on shared context, clear command, and reliable information flow from dispatch through resolution.
10-8 Systems is a cloud-native CAD platform built for coordinated response, scalable incident management, and real-time visibility.
Operations depend on shared context, clear command, and reliable information flow from dispatch through resolution.
10-8 Systems is a cloud-native CAD platform built for coordinated response, scalable incident management, and real-time visibility.
What's Changing For Fire Departments?
Fire response is no longer limited to single-unit, single-incident scenarios. Departments manage complex incidents involving multiple apparatus, mutual aid, and cross-agency coordination.
Operations must scale in real time without losing visibility into command or information flow.
Leadership also needs clear insight into calls, coverage, and resource use without adding complexity to frontline response.
Legacy CAD was built for static environments. Modern fire operations are dynamic and multi-layered.
Operations must scale in real time without losing visibility into command or information flow.
Leadership also needs clear insight into calls, coverage, and resource use without adding complexity to frontline response.
Legacy CAD was built for static environments. Modern fire operations are dynamic and multi-layered.
What fire departments need from CAD
Fire departments need CAD that connects dispatch with incident command, tracks apparatus and assignments, and keeps crews informed as incidents escalate. Access from existing field devices and integration with records systems help teams carry incident information through response and reporting.
>> 01
Real-time visibility into incidents, apparatus status, and coverage
>> 02
Support for multi-unit and multi-alarm incidents
>> 03
Shared situational awareness across dispatch, command, and field crews
>> 04
Clear tracking of resources, assignments, and incident progression
>> 05
Shared incident visibility with mutual aid partners
>> 06
Access from tablets, MDTs, laptops, and station workstations without proprietary hardware
How 10-8 Systems supports fire operations
Dispatchers, incident commanders, and field crews use shared incident and unit information to track assignments as a response develops. Stations and command staff can monitor apparatus status and coverage, while interoperability supports coordination with mutual aid partners.
Benefits
Accurate incident data that strengthens downstream reporting
10-8 Systems captures structured incident, unit, and command data in real time, integrating with your RMS to ensure accurate reporting and reduce manual entry.
Complete operational timeline
Incident and unit activity is captured automatically, creating a clear, accurate record without manual reconstruction.
01
Stronger operational and command reporting
Accurate timestamps, assignments, and actions improve after-action reporting, command review, and training.
02
Improved RMS integration
Incident data flows directly into your RMS, reducing duplicate entry and speeding report completion.
03
Supports compliance and regulatory reporting
Consistent, structured data supports compliance and reporting requirements across dispatch and RMS systems.
04
Device-agnostic CAD access for fire personnel
10-8 Systems CAD is device-agnostic by design. Personnel can access incident and unit information from MDTs, tablets, laptops, or station computers without requiring proprietary hardware. Departments can deploy using existing equipment, reducing costs and simplifying implementation.
SecureLink:
view-only incident visibility for mutual aid partners
SecureLink gives command staff and mutual aid partners view-only access to live call data, comments, and a map through a secure link. CJIS information is automatically redacted. Fire departments can share incident visibility during multi-agency response without providing a CAD login.
Share view-only call data, comments, and a map through a secure link
Live incident visibility for mutual aid partners
Improved command awareness during multi-agency incidents
Reduced radio traffic and manual coordination
Maintain agency autonomy while enabling interoperability
Built for real-world fire response
Every fire department operates within unique geography, staffing models, and risk profiles. At the same time, coordination across agencies and jurisdictions is routine, not exceptional.
10-8 Systems provides a modern CAD foundation that supports fire operations while enabling scalable coordination, shared command visibility, and reliable performance as incidents grow in scope and complexity.
10-8 Systems provides a modern CAD foundation that supports fire operations while enabling scalable coordination, shared command visibility, and reliable performance as incidents grow in scope and complexity.
